We have organized the OWA FAQs below by topic. Click on the category name below to go directly to the list of FAQs for that category.
TOP OWA 2003 USER FAQs back to top
 OWA lets you create basic mailbox rules letting you automatically move, copy, delete or forward emails based on the criteria you configure. To create a new rule,Click on the Rules link from the... >> MORE INFORMATION |
To show dates that are not shown in order, for example Monday, Wednesday and Friday, In OWA, open the calendar folder view.Select the Day view.Hold down the CTRL keyboard and click on the dates you... >> MORE INFORMATION |
One method used to move or backup information in Outlook is to create a PST file. PSTs / Data files are saved to your computer and can be used to import information into a new version of Outlook.To... >> MORE INFORMATION |
Your Administrator seems to have setup the POP3 or IMAP service on the server. These services hold emails on the server until you connect using Outlook. All emails are then pulled down to your... >> MORE INFORMATION |
The reading pane can be turned on using the menu option from the folder that you are in. Here is what the menu looks like: You can choose to view messages on the right side or at the... >> MORE INFORMATION |
To use a thesaurus in OWA 2003 your company needs to purchase third-party software from Messageware called Plus Pack. This product enhances OWA functionality by adding features such as the... >> MORE INFORMATION |
You can sort your emails by clicking on the column headings including From, Subject and Received. This will sort the emails based on the column selected. To sort your email by sender, press on the... >> MORE INFORMATION |
BCC stands for Blind Carbon Copy which lets you send a copy of your email to someone without letting people in to TO and CC fields know that this person is also receiving this email. You may choose... >> MORE INFORMATION |
The reply and forward buttons are ways to respond to messages. The reply button allows you to send an email back to the person who sent the email. The forward button allows you to send the email... >> MORE INFORMATION |
The Out of Office Assistant sends an automatic email to anyone who sends you an email while you are not in the office. You can set up your out of office message using Outlook Web Access... >> MORE INFORMATION |
OWA EMAIL BASICS back to top
OWA lets you create basic mailbox rules letting you automatically move, copy, delete or forward emails based on the criteria you configure. To create a new rule,Click on the Rules link from the... >> MORE INFORMATION |
One method used to move or backup information in Outlook is to create a PST file. PSTs / Data files are saved to your computer and can be used to import information into a new version of Outlook.To... >> MORE INFORMATION |
Your Administrator seems to have setup the POP3 or IMAP service on the server. These services hold emails on the server until you connect using Outlook. All emails are then pulled down to your... >> MORE INFORMATION |
The reading pane can be turned on using the menu option from the folder that you are in. Here is what the menu looks like: You can choose to view messages on the right side or at the... >> MORE INFORMATION |
To use a thesaurus in OWA 2003 your company needs to purchase third-party software from Messageware called Plus Pack. This product enhances OWA functionality by adding features such as the... >> MORE INFORMATION |
You can sort your emails by clicking on the column headings including From, Subject and Received. This will sort the emails based on the column selected. To sort your email by sender, press on the... >> MORE INFORMATION |
BCC stands for Blind Carbon Copy which lets you send a copy of your email to someone without letting people in to TO and CC fields know that this person is also receiving this email. You may choose... >> MORE INFORMATION |
The reply and forward buttons are ways to respond to messages. The reply button allows you to send an email back to the person who sent the email. The forward button allows you to send the email... >> MORE INFORMATION |
The Out of Office Assistant sends an automatic email to anyone who sends you an email while you are not in the office. You can set up your out of office message using Outlook Web Access... >> MORE INFORMATION |
In OWA you can create a personal signature that can be added either manually or automatically to your email messages. To create a signature, In OWA, click on the Options button at the top left hand... >> MORE INFORMATION |
To log off your OWA account, click the Log Off () button at the top right-hand corner of the OWA window. >> MORE INFORMATION |
In order to access your email using Outlook Web Access, your company’s Exchange Administrator (or IT department) will need to give you the OWA URL to log in to. They will also provide you with... >> MORE INFORMATION |
There could be many reasons why you are not able to login to OWA. Here is a list of things to check: Check the OWA address is correctWhen incorrect, you may see a page cannot be found or Internet... >> MORE INFORMATION |
You will need to speak to your Exchange Administrator about setting up a VPN or RPC over HTTP connection for you. Refer to the Microsoft knowledgebase article below for more... >> MORE INFORMATION |
How can I copy a message folder from one mailbox account to another in a different domain using OWA? The Outlook Web Access client does not provide a way to backup email folders; you will need to use Microsoft Outlook or Microsoft Outlook Express to create a PST / Data file that will be saved to... >> MORE INFORMATION |
Spell check options are set in the OWA Options page. Scroll down to the Spelling Options and put a check mark beside Always check spelling before sending. >> MORE INFORMATION |
To set OWA as the default mail client, which lets you send messages from within Microsoft Office, respond via MailTo links on websites and send attachments by right-clicking on files on the desktop,... >> MORE INFORMATION |
OWA ADDRESS BOOK back to top
The address book can be used to search for people in your company address book, called the Global Address List, as well as your personal contacts. To search for someone, Open the address book... >> MORE INFORMATION |
You can set the address book to search Contacts by default via the OWA Options page. To change the OWA default, Open the OWA Options page by selecting Options from the Button Bar.Scroll down to the... >> MORE INFORMATION |
If you are trying to send an email to multiple people, you can start by opening the address book from the To button. The Find Names Address will open in a new browser window. Search for the first... >> MORE INFORMATION |
OWA CALENDARS back to top
To show dates that are not shown in order, for example Monday, Wednesday and Friday, In OWA, open the calendar folder view.Select the Day view.Hold down the CTRL keyboard and click on the dates you... >> MORE INFORMATION |
When people accept your meeting request, you may get an email back from the person saying that the meeting request was accepted, tentatively accepted or declined. You can also check who has... >> MORE INFORMATION |
OWA ATTACHMENTS back to top
First, click the New button which will bring up a New email window like the one below:Click on the button marked Attachments which is circled in red. This will bring up another window, like the... >> MORE INFORMATION |
To open an email attachment in OWA, click on the file name. This will bring up a prompt similar to the one below, which will ask you if you want to Open, Save or Cancel. Choosing the Open option... >> MORE INFORMATION |
OWA SECURITY back to top
First and foremost, always press the logoff button when you are finished using OWA. Then close the browser window. If you navigate away from OWA without pressing the logoff button your OWA... >> MORE INFORMATION |