We have organized the OWA FAQs below by topic. Click on the category name below to go directly to the list of FAQs for that category.
TOP OWA 2000 USER FAQs back to top
 Your Administrator seems to have setup the POP3 or IMAP service on the server. These services hold emails on the server until you connect using Outlook. All emails are then pulled down to your... >> MORE INFORMATION |
To use a thesaurus in OWA 2000 your company needs to purchase third-party software from Messageware called Plus Pack. This product enhances OWA functionality by adding features such as the... >> MORE INFORMATION |
To spell check messages in OWA 2000 your company needs to purchase third-party software from Messageware called Plus Pack. This product enhances OWA functionality by adding features such as the... >> MORE INFORMATION |
The address book can be used to search for people in your company address book, called the Global Address List, as well as your personal contacts. To search for someone, Open the address book... >> MORE INFORMATION |
You can sort your emails by clicking on the column headings including From, Subject and Received. This will sort the emails based on the column selected. To sort your email by sender, press on the... >> MORE INFORMATION |
BCC stands for Blind Carbon Copy which lets you send a copy of your email to someone without letting people in to TO and CC fields know that this person is also receiving this email. You may choose... >> MORE INFORMATION |
The reply and forward buttons are ways to respond to messages. The reply button allows you to send an email back to the person who sent the email. The forward button allows you to send the email... >> MORE INFORMATION |
The Out of Office Assistant sends an automatic email to anyone who sends you an email while you are not in the office. You can set up your out of office message using Outlook Web Access... >> MORE INFORMATION |
You can set the address book to search Contacts by default via the OWA Options page. To change the OWA default, Open the OWA Options page by selecting Options from the Button Bar.Scroll down to the... >> MORE INFORMATION |
If you are trying to send an email to multiple people, you can start by opening the address book from the To button. The Find Names Address will open in a new browser window. Search for the first... >> MORE INFORMATION |
OWA EMAIL BASICS back to top
Your Administrator seems to have setup the POP3 or IMAP service on the server. These services hold emails on the server until you connect using Outlook. All emails are then pulled down to your... >> MORE INFORMATION |
To use a thesaurus in OWA 2000 your company needs to purchase third-party software from Messageware called Plus Pack. This product enhances OWA functionality by adding features such as the... >> MORE INFORMATION |
To spell check messages in OWA 2000 your company needs to purchase third-party software from Messageware called Plus Pack. This product enhances OWA functionality by adding features such as the... >> MORE INFORMATION |
You can sort your emails by clicking on the column headings including From, Subject and Received. This will sort the emails based on the column selected. To sort your email by sender, press on the... >> MORE INFORMATION |
BCC stands for Blind Carbon Copy which lets you send a copy of your email to someone without letting people in to TO and CC fields know that this person is also receiving this email. You may choose... >> MORE INFORMATION |
The reply and forward buttons are ways to respond to messages. The reply button allows you to send an email back to the person who sent the email. The forward button allows you to send the email... >> MORE INFORMATION |
The Out of Office Assistant sends an automatic email to anyone who sends you an email while you are not in the office. You can set up your out of office message using Outlook Web Access... >> MORE INFORMATION |
To add an automatic signature to your messages your company needs to purchase third-party software from Messageware called Plus Pack. This product enhances OWA functionality by adding features such... >> MORE INFORMATION |
To log off your OWA account, click the Log Off button at the bottom of the shortcut menu. To see the shortcut menu, click the Shortcut button on the upper left-hand side of the OWA... >> MORE INFORMATION |
In order to access your email using Outlook Web Access, your company’s Exchange Administrator (or IT department) will need to give you the OWA URL to log in to. They will also provide you with... >> MORE INFORMATION |
To create a new message, click on the New button at the top left hand corner of your Inbox. The button looks like this: This will bring up a new message window where you can type... >> MORE INFORMATION |
There could be many reasons why you are not able to login to OWA. Here is a list of things to check: Check the OWA address is correctWhen incorrect, you may see a page cannot be found or Internet... >> MORE INFORMATION |
You will need to speak to your Exchange Administrator about setting up a VPN or RPC over HTTP connection for you. Refer to the Microsoft knowledgebase article below for more... >> MORE INFORMATION |
To set OWA as the default mail client, which lets you send messages from within Microsoft Office, respond via MailTo links on websites and send attachments by right-clicking on files on the desktop,... >> MORE INFORMATION |
OWA ADDRESS BOOK back to top
The address book can be used to search for people in your company address book, called the Global Address List, as well as your personal contacts. To search for someone, Open the address book... >> MORE INFORMATION |
You can set the address book to search Contacts by default via the OWA Options page. To change the OWA default, Open the OWA Options page by selecting Options from the Button Bar.Scroll down to the... >> MORE INFORMATION |
If you are trying to send an email to multiple people, you can start by opening the address book from the To button. The Find Names Address will open in a new browser window. Search for the first... >> MORE INFORMATION |
OWA CALENDARS back to top
Reminder settings are configured in the OWA Options page. To turn on reminders, In OWA, go to the Shortcuts \ Options page.Scroll down to the Reminder Options section.Put a checkmark beside Enable... >> MORE INFORMATION |
You can customize when the work week begins in the options folder along with the time when the work day starts and ends.In OWA, go to the Shortcuts \ Options page.Scroll down to the Calendar... >> MORE INFORMATION |
OWA ATTACHMENTS back to top
When viewing an OWA attachment, a copy gets saved in the Temporary Internet cache of that computer. If this computer is shared or a public terminal, (such as a kiosk, library etc) the attachment... >> MORE INFORMATION |
OWA SECURITY back to top